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    • Zenith Village (29 pax)
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    • Eco Lodge (10 pax)
    • Retreat (8 pax)
    • Petit Zenith (6-8 pax)
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    • Eco Lodge
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Marmotte Mountain
  • Home
  • Chalets
    • Zenith Village (29 pax)
    • Zenith 1 (10-16 pax)
    • Zenith 2 (10-13 pax)
    • Les Tines (10-12 pax)
    • Big Bear (11 pax)
    • Eco Lodge (10 pax)
    • Retreat (8 pax)
    • Petit Zenith (6-8 pax)
  • About Us
    • About Marmotte Mountain
    • Our Staff
    • Guest Book
    • FAQ
    • Terms and Conditions
    • COVID Cancellations
  • Local Info
    • Skiing
    • Ski Lessons
    • Weather
    • Webcams
    • Restaurants & Bars
    • Local Transport
    • Airport Transfers
  • Gallery
    • Retreat
    • Eco Lodge
    • Zenith 1
    • Zenith 2
    • Big Bear
    • Sundara
    • Les Tines
    • Petit Zenith
    • Food
  • News
  • Contact Us

Covid Cancellations

 

If, on the day before arrival, any of the circumstances outlined below apply to your booked dates, and this results in your booking being cancelled, then you will be entitled to either a 100% refund of your accommodation payments or a 100% credit note depending on the applicable circumstances.

Valid circumstances covered by these Covid-19 cancellation terms are limited to:

* official closure of the property or ski resort due to Covid-19 restrictions – 100% refund / 100% credit note applies in this case

*if the government of the country where the property is located (France), imposes a mandatory travel restriction preventing travel either to the country or to the property, or imposes a mandatory quarantine on arrival – 100% refund / 100% credit note applies in this case

*if the government of your country of departure, imposes a mandatory travel restriction preventing travel either to the country or region where the property is located – 100% credit note applies in this case

*if the government of your country of departure, advises against all non essential travel to the country or region where the property is located, or makes it mandatory to quarantine on return from the property – 100% credit note applies in this case

All other reasons will not be considered a valid reason to utilise the Covid-19 cancellation terms, and the standard cancellation terms will apply. These include, but are not limited to:

• an unwillingness to travel
• an inability to travel due to medical reasons (including any related to Covid-19)
• individual or household stay-at-home orders

These Covid-19 cancellation terms are valid up to the day before arrival. After this date there will be no refund or credit note should Covid-19 have an impact upon your booking.

Your country of departure will be determined by the address used at the time of booking and this address will apply to all parties on the booking.

Where a credit note is issued this will be valid for 12 months and can be used against a future booking in the property. The arrival date of the future booking must be within 15 months from your original arrival date.

Our Chalets

an outdoor sauna in the mountains

Eco Lodge

an image of a chalet under strong snow

Azimuth

Retreat

a stunning chalet under the snow

Zenith 1

a stunning chalet full of snow

Zenith 2

image of a chamonix restaurant

Petit Zenith

Ready to book.

If you would like more information on any of our chalets or you are ready to reserve your chalet of choice, please contact us below.

BOOK NOW
  • Luxury Ski Chalets

    Retreat
    Eco Lodge
    Big Bear
    Les Tines
    Petit Zenith
    Zenith 1
    Zenith 2
    Zenith Village

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  • Get in Touch

    Marmotte Mountain Adventure
    31 Chemin des Rambles
    Argentiere,
    Mont Blanc
    74400
    France

    T +33 (0)6 82 89 1523 E
     enquiries@marmottemountain.com

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© 2017 Marmotte Mountain
Photos by Georgie Clarke